Testpassport

 sales@testpassport.jp

下記はPeoplecert 58試験問題集は実際の試験問題のバージョンの一部です。 Peoplecert Certification 58問題集 は実際の試験問題バージョンには549問になります。すべての実際の試験問題は、勉強者が最初の試みで成功することを保証できます。58問題集の実際の試験問題でPeoplecert試験に不合格になった場合、全額で支払い手数料の払い戻しを受けられます。実際の試験問題をトレーニングしたいでしょうか? では、トレーニングしましょう!

 58フルバージョンを入手

問題#1

Which process includes business, service and component sub-processes?

A. Capacity management
B. Incident management
C. Service level management
D. Financial management

問題#2

Which one of the following do technology metrics measure?

A. Components
B. Processes
C. The end-to-end service
D. Customer satisfaction

問題#3

Which of the following are objectives of service level management?
1: Defining, documenting and agreeing the level of FT services to be provided
2: Monitoring, measuring and reporting the actual level of services provided
3: Monitoring and improving customer satisfaction
4: Identifying possible future markets that the service provider could operate in

A. 1, 2 and 3 only
B. 1 and 2 only
C. 1, 2 and 4 only
D. All of the above

問題#4

A process owner has been identified with an “I” in a RACI matrix.
Which one of the following would be expected of them?

A. Be accountable for the outcome of an activity
B. Perform an activity
C. Be kept up-to-date on the progress of an activity
D. Manage an activity

問題#5

Which process is responsible for recording the current details, status, interfaces and dependencies of all services that are being run or being prepared to run in the live environment?

A. Service level management
B. Service catalogue management
C. Demand management
D. Service transition

試験コード: 58問題数量: 549 Q&As更新時間:  2026-10-05

  58フルバージョンを入手